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Customer Survey


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Northridge Auto Repair Technicians is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Northridge Auto Repair Technicians we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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OUR REVIEWS

 (41 Reviews)
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I have an old 2001 Toyota Highlander with an evap system problem. It failed the smog check. I found this shop after I searched the web. After speaking to Art on the phone I decided to bring my Toyota in. To make a long story short, I dropped my Toyota, the next day Art called me back to explain the fix and gave me a quote. I went ahead with the repair and a few days later I picked it up. I drove it for a couple of days but the leak was still there. It turned out there was another valve that had to be replaced. Art took care of it with no hassle. When I picked it up (on a Saturday) all the engine monitors were complete. Smog check also passed. I’m simply a very happy camper. Based on this experience I won’t hesitate becoming a return customer. :)

, 09/15/2025

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ACDelco
ASE (Automotive Service Excellence)
ASE Master Technician
California Smog Check
We are a CAP Member (Consumer Assistance Program)
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Car Care Aware